International Scientific&Business Quality Congress
Effective Education & Quality Management
- Key Factor for Success -
June 29-30, 2021
Belgrade, Serbia

Dear Friends and Colleagues!

Welcome to the International Scientific&Business Congress on Quality Standards.

Following the UN Sustainable Development Goals 2030 and mission of the European Organization for Quality (EOQ), the European Foundation for Quality Management, and others, we are endeavoring to transfer the theory and practice of modern quality management to Serbia and other countries with less developed economies.

Among other reasons, less developed economies are a consequence of unapplied real quality management system in practice.

The key factors for understanding and successfully implementing quality management are the effective formal education within elementary schools, high schools and universities, as well as training for specialists in the industry.

After researching the level of inclusion of quality standards in the education systems of different countries, we will determine where and how the best results are achieved.

A scientific aspect has been added to the International Congress 2021, in order for event to achieve added value and attract authorities of the academic community worldwide related to quality management. Beside the usual topics, attention will also be drawn to Business Excellence, Innovation, Environment, Safety, Circular Economy etc.

Due to COVID 19 pandemic, scheduled 64. EOQ Congress on Quality 2020 has been cancelled. In 2021 health conditions for organizing a congress of such a large scale are still not met.

The decision was made to organize the ONLINE International congress on quality 2021 in Belgrade, Serbia.

In case the overall health situation allows, participants are welcomed to attend and join the Congress physically as well.



Dr Jovo Lojanica, FCQI CQP
President of the Organizing Committee

Organizing Committee


Dr Jovo Lojanica - President of SRMEK Association, Belgrade, Serbia


Patrick Mongillon - EOQ Board Executive Vice President, Paris, France

Pedro Saraiva - APQ Vice President, Lisbon, Portugal

Prof. dr Negoslav Ostojić - European Peace and Development Center of the United Nations University for Peace, Belgrade, Serbia

Marija Mirosnjikov - SRMEK Association HR, Kragujevac, Serbia

Gianluca Mulé - EFQM Chief Operating Officer, Brussels, Belgium

Zoran Lekić - EOQ Honorary Member, Ljubljana, Slovenia

Olivera Ignjatović - SRMEK Association, Kragujevac, Serbia




The Serbian Quality Management and Business Excellence Association

SRMEK Association was founded from the Quality Managers Association – YUMEK in August 2017. Documents and structure of Quality Managers Association - YUMEK have been updated with inovated Statute, Objectives, Management Board, in order to tighten connection with EOQ (The European Organization for Quality), EFQM (European Foundation for Quality Management), QIA (Quality Innovation Award) and other important organizations and partners.

SRMEK gathers practical professional and scientific specialists - quality managers, quality auditors, managers for management systems, scientific and professional institutes, organizations, institutions and all those persons and organizations that directly or indirectly deal with quality problems and management systems.



The European Organization for Quality - EOQ

EOQ is an autonomous, non-profit making association under Belgian law. The EOQ is the European interdisciplinary organization striving for effective improvement in the sphere of quality in its broadest sense acting as the coordinating body and catalyst of its National Representative Organizations (NRs). Within the EOQ network of organizations from European countries and all over the world are linked hundreds of thousands of experts and companies in the field of quality.


@ Tourist Organization of Belgrade

@ National Tourism Organisation of Serbia


The Philippine Society for Quality - PSQ

The Philippine Society for Quality, Inc. (PSQ) is a non-stock, non-profit organization established in 1969. It is composed of a network of quality and organizational excellence professionals and organizations dedicated to the pursuit of performance excellence.


Bronze Sponsors